IT Generalist
Sauk Rapids, MN
Full Time
Mid Level
We know you're not just looking for a great career, you're looking for a company with a positive culture that will support your personal and professional growth. You will find that with BCI Construction. We operate with a strong sense of purpose and following our core values. We are looking for people to join our team that align with our strong culture and values.
BCI Construction, Inc. is seeking an experienced and enthusiastic IT Generalist to join our growing team and work in central Minnesota. Headquartered out of Sauk Rapids, MN. BCI specializes in Commercial, Medical, and Institutional Construction.
Our Core Values:
- Family+Great Careers
- Do it Well. Do it Right.
- Hustle Matters
- Genuine Care
- Stronger Together
- Health Insurance
- Dental Insurance
- Vision Insurance
- Short and long term disability
- Life Insurance and Accidental Death and Dismemberment
- Flexible Spending Account-Child Care, Limited, and Medical
- Accident Insurance
- Critical Illness Insurance
- Paid Time Off and Holiday Pay
- 401(k) with match
- Starting at 70k annually depending on experience
Primary Duties
• Provide technical support to internal users (hardware, software, network, and peripheral devices).
• Troubleshoot and maintain desktops, laptops, printers, mobile devices, and other office equipment
• Managing Windows operating systems, Active Directory, and email systems (E.G, Outlook, Office 365, Azure).
• Maintenance and monitoring of servers, network devices, and backup systems
• Install and configure hardware, software and applications as needed
• Assist with onboarding and offboarding of employees, including account creation and equipment setup and vice versa
• Monitor IT inventory and asset tracking
• Collaborate with external vendors and service providers when needed
• Maintain documentation of IT processes, procedures, and systems
• Support cybersecurity updates including software updates, patching and user training
• Maintain IT area housekeeping
• Manage all software licences
Secondary Duties:
• Assist with research and development initiatives, and implementation of new technologies
• Provide staff training on how to use specialized software and hardware
• Create and maintain SOP for all IT functions
About Your Knowledge, Skill, and Abilities
• A strong moral compass (as best represented by our Core Values)
• Strong communication skills, both formal and informal, to conduct yourself in a professional manner with the ability to understand your audience and venue. This includes how one carries themselves and represents the organization.
• Desire for continued growth and development.
• Ability to show initiative around corporate goals as outlined by BCI.
• Ability to maintain organization and efficiencies with time and resources.
• Exemplify strong interpersonal skills that are resolution oriented.
• Consistently demonstrate the ability to recognize and manage priorities.
• Ability to operate a multitude of office equipment including, but not limited to personal computers, paper printers, stamp machines
• Excellent analytical and problem solving skills
Requirements:
o Associate’s degree in Information Technology, Computer Technology, or similar experience
o 1+ years of experience as an IT professional or related role
o Efficient in Microsoft Outlook, Word, Excel, and Teams
o 1+ years of experience with Azure and Microsoft 365 Admin Suite
Preferred Requirements:
o Bachelor’s degree in Information Technology, Computer Technology, or similar experience
o 3+ years of experience as an IT professional or related role
o 1+ years of experience with Apple business manager and Microsoft Mobile Device Management
o 1+ years of experience with Power BI and OData
o 1+ years of experience with SharePoint sites
o 3+ years of experience of network device management (Examples: Network Switches, Access Points-Cisco, Meraki, Ubiquiti)
o 3+ years of experience with cloud-based software solutions
Schedule:
- Monday to Friday, 8:00AM – 4:30PM
An Equal Opportunity Employer
We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, the presence of a non-job related medical condition or handicap, or any other legally protected status.
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